Payment information.

The account to which your invoice needs to be paid depends on whether you are transacting with Aeotec Inc., the US arm of Aeotec, or Aeotec Limited, the Hong Kong arm of Aeotec.

For clarifications or queries, Aeotec's finance team can be contacted via [email protected].

For invoices from Aeotec Inc.

Should you receive your quotations and / or invoices from Aeotec Inc., your payment is due to Aeotec in the United States.

Aeotec's wire transfer information.

Please note that Aeotec's quotations and invoices do not include Bank and SWIFT charges. Please ensure that any international transfers are set cover such expenses. To do this, transfer the money with OUR payment instructions. The use of BEN or SHA modes may lead to our accounts team preventing orders from shipping and delays.

For those looking to reduce costs of international money transfers, we do note that many partners successfully use the TransferWise service.

Aeotec Inc. in the United States;
Company name: Aeotec Inc.
Bank Account Number: 932038529
SWIFT/BIC: CHASUS33
ABA routing: 322271627
Bank Name: JPMORGAN CHASE BANK, N.A.
Bank Address: 270 Park Ave., New York, NY 10017, USA.

Aeotec Inc. in the United States' check / cheque payment.

Invoices and balances can be paid via cheque, though do attract a protracted period of processing.

Please note that our business address differs from our cheque remittance address.

AEOTEC, INC.
P.O. BOX 101723
PASADENA, CA 91189-1723
USA.

This address is not suitable for any other form of communication and only cheques can be received at it. All other forms of communication are destroyed and / or returned by our bank.

For invoices from Aeotec Limited.

Should you receive your quotations and / or invoices from Aeotec Limited, your payment is due to Aeotec in Hong Kong.

Aeotec Limited wire transfer information.

Please note that Aeotec's quotations and invoices do not include Bank and SWIFT charges. Please ensure that any international transfers are set cover such expenses. To do this, transfer the money with OUR payment instructions. The use of BEN or SHA modes may lead to our accounts team preventing orders from shipping and delays.

For those looking to reduce costs of international money transfers, we do note that many partners successfully use the TransferWise service.

Aeotec Limited in Hong Kong;
Company name: Aeotec Limited
Company Address: FLAT/RM 704, 7/F, Bright Way Tower, 33 Mong Kok Road, Mong Kok, Kowloon, Hong Kong
Bank Account Number: 058152831
SWIFT/BIC: WIHBHKHH
Bank Name: OCBC Wing Hang
Bank Code: 035 WING HANG BANK LTD.
Branch Code: 805
Bank Address: G/F, Henley Building, 5 Queen's Road Central, Hong Kong.

For Interbank Transfer within Hong Kong:

  1. Please enter the ACT#: 058152831 directly as Payee Account if you select or enter both Bank Code and Branch Code somewhere on the screen;
  2. Please enter Branch Code and the ACT#: 805058152831 as Payee Account if you only select or enter Bank Code somewhere on the screen;
  3. Please enter Bank Code and Branch Code and the ACT#: 035805058152831 as Payee Account if you do NOT select or enter both Bank Code and Branch Code somewhere on the screen.

Submission of Purchase Orders.

For timely processing and attention, please submit Purchase Orders to your account manager via email. These can also be mailed to [email protected] for processing and attention.

Please note that, due to the dwindling use of the medium, Aeotec has discontinued the use of its facsimile / fax service.

2018 / 2019 lead times.

Please note the current lead time advice from our production team;

And please note the following nuances;

Terms and conditions.

  1. Terms of use. Use of Aeotec's websites, marketing materials, and communication methods occurs inline with and requires agreement to the AEOTEC Privacy Policy & Terms of Use.
  2. Pricing. Unless otherwise stated, prices are in U.S. Dollars, include AEOTEC designed retail or OEM packaging, and are based on the BUYER’S specifications and the projected volumes, minimum run rates, current exchange rates, and other assumptions provided to AEOTEC by BUYER. AEOTEC shall have the right to revise prices in the event of (a) any variation on the market prices of components, parts and raw material (collectively “Material”), including any such variations resulting from shortages, (b) changes to the specifications, (c) changes in the volumes upon which such prices were quoted or (d) changes in the exchange rate between the currency in which the pricing is calculated and the currency in which AEOTEC pays for its products and services. Prices do not include (x) export licensing of the product or payment of broker’s fees, duties, tariffs or other similar charges; (y) taxes or charges imposed by any taxing authority upon the manufacture, sale, shipment, storage, “value add” or use of the Product which AEOTEC is obligated to pay or collect (other than those based on net income of the AEOTEC); or (z) setup, tooling, or non-recurring engineering activities. In acceptance of the stated BUYER acknowledges that it is obligated to resell all AEOTEC products inline with Aeotec's minimum advertised price (MAP). In situations where BUYER is reselling to other companies, BUYER acknowledges its responsibility to only sell to entities that will sell the products at or above Aeotec's MAP.
  3. Terms. Payment terms are upon receipt of materials Net (5) days after date of invoice. On any invoice not paid by maturity date, BUYER shall pay interest from maturity to date of payment at the rate of 1.5% per month. AEOTEC shall be entitled at all times to set-off any amount owing from AEOTEC or its Affiliates to BUYER or its Affiliates against any amount payable to AEOTEC or its Affiliates from BUYER or its Affiliates, arising out of this or any other transaction. For purposes hereof, a party's "Affiliate" shall mean any entity that, directly or through one or more intermediaries, controls, is controlled by or is under common control by such party, including but not limited to a party's subsidiaries.
  4. Security Interest. AEOTEC reserves a purchase money security interest in product sold to BUYER and the proceeds thereof, in the amount of the purchase price. In the event of default by BUYER in any of its obligations to AEOTEC, AEOTEC will have the right to repossess the product sold hereunder without liability to BUYER. AEOTEC may file a copy of the invoice with appropriated authorities at any time as a financing statement and/or chattel mortgage to perfect its security interest. At AEOTEC's request, BUYER will execute financing statements and other instruments that AEOTEC may request to perfect AEOTEC's security interest. In addition, AEOTEC retains a security interest in all of BUYER’s equipment or other assets held at AEOTEC until all amounts due and owing hereunder have been paid in full.
  5. Delivery and Acceptance. All product shipments shall be EXW (Incoterms 2010) AEOTEC’s facility site, which is typically in the country of manufacture unless otherwise specified. In the absence of specific shipping instructions from BUYER, AEOTEC will ship by the method it deems most advantageous. Transportation charges will be invoiced to the BUYER for prepayment or COD, unless otherwise agreed in writing. Title to and risk of loss or damage to the product shall pass to BUYER at point of departure from Aeotec’s facility unless otherwise indicated and BUYER should obtain insurance against damage to the product being shipped, unless other shipping terms are agreed upon by both BUYER and AEOTEC in advance whereby AEOTEC shall bear the burden of insurance and title until such point they are transferred to BUYER. Unless otherwise specified, the product will be shipped in standard commercial packaging. When special or export packaging is requested or, in the opinion of AEOTEC required under the circumstances, any additional costs, if not set forth on the invoice will be separately invoiced.
  6. Changes. BUYER may upon sufficient notice make changes to the product, including but not limited to changes in (1) drawings, plans, designs, procedures, specifications, test specifications or BOM, (2) methods of packaging and shipment, or (3) delivery schedule (in accordance with Section 8). All changes other than changes in delivery dates shall be requested pursuant to an Engineering Change Notice (“ECN”) and, if accepted by BUYER, finalised in an Engineering Change Order (“ECO”). If any such change causes either an increase or decrease in Aeotec's cost or the time required for performance of any part of the work under this Agreement (whether changed or not changed by any ECO) the prices and/or delivery schedules shall be adjusted in a manner which would adequately compensate AEOTEC for such change. AEOTEC reserves the right to charge an administrative fee for all ECN’s in an amount not to exceed $1,000 per ECN.
  7. Warranty. Aeotec's warranty period is for 12 months from date of manufacture. AEOTEC shall, at its option and at its expense, repair, replace or issue a credit for product found defective during the warranty period. In addition, AEOTEC will pass on to BUYER all manufacturers’ Material warranties to the extent that they are transferable, but will not independently warrant any Material. In this transfer, BUYER assumes all responsibility for providing timely technical support, returns, and warranty support to their own customers and / or subsequent customers and users. BUYER is to extend this responsibility to all products in this order and any other AEOTEC products BUYER offers. BUYER acknowledges that AEOTEC shall not extend any return or warranty support to BUYER's customers and / or subsequent customers and users and that BUYER is solely responsible for this. All warranty returns shall be done in accordance with AEOTEC’s authorised returned material (ARM) policy, a copy of which is available at the previous link. Any repaired or replaced product shall be warranted as set forth in this section for a period equal to the greater of (i) the balance of the applicable warranty period relating to such product or (ii) thirty (30) days after it is received by BUYER. AEOTEC’s warranty does not include products that have defects or failures resulting from (a) BUYER's or BUYER's customers' intended usage of products including, but not limited to, design functionality failures, specification inadequacies, failures relating to the functioning of products in the manner for the intended purpose or in the specific environment; (b) accident, disaster, neglect, abuse, misuse, improper handling, testing. A full statement of Aeotec's warranty as provided for Aeotec branded goods is available here.
  8. Cancellations/Reschedule. No cancellations or reschedules are permitted within forty-five (45) days of the scheduled delivery date. BUYER may reschedule all or part of a scheduled delivery once for a period not to exceed forty-five (45) days in accordance with the following schedule: (i) upon notice given between 45-75 days prior to the scheduled delivery date, BUYER may reschedule up to fifteen percent (15%) of any scheduled delivery; (ii) upon notice given between 76-120 days prior to the scheduled delivery date, BUYER may reschedule up to thirty percent (30%) of any scheduled delivery; and (iii) upon notice given more than 120 days prior to the scheduled delivery date, BUYER may reschedule one hundred percent (100%) of any scheduled delivery. At the end of the forty-five day period described in the preceding sentence, BUYER shall either accept delivery of the rescheduled finished units or pay AEOTEC’s Cancellation Charges. BUYER may cancel this contract only upon the payment of reasonable cancellation charges (the “Cancellation Charges”), which will include (but will not be limited to) expenses already incurred for labor and Material costs, overhead, commitments made by AEOTEC.
  9. Termination.
    A. Either party may terminate this agreement for default if the other party materially breaches this agreement; provided, however, no right of default shall accrue until thirty (30) days after the defaulting party is notified in writing of the material breach and has failed to cure the breach or give adequate assurances of performance within such 30-day period. Notwithstanding the foregoing, there shall be no cure period for payment-related defaults. In addition, this agreement shall immediately terminate should either party (a) become insolvent; (b) enter into or file a petition, arraignment or proceeding seeking on order for relief under the bankruptcy laws of its respective jurisdiction; (c) enter into a receivership of any of its assets or (d) enter into a dissolution or liquidation of its assets or an assignment for the benefit of its creditors.
    B. In the event an order is terminated for any reason (including a breach by AEOTEC or a Force Majeure Event), BUYER shall pay AEOTEC, termination charges (collectively, the “Termination Charges”) equal to (1) the contract price for all finished product existing at the time of termination; (2) AEOTEC’s cost (including AEOTEC’s Delivered Cost for Material plus its Burdened Cost of labor) for all work in process; and (3) AEOTEC’s Delivered Cost of Material, including excess Material resulting from any minimum buy quantities and multiples of packaging quantities required by the vendor and/or any Material ordered within leadtime to BUYER’s forecasts as further set forth in Section 9(C). “Delivered Cost” shall mean AEOTEC’s quoted price plus a fifteen percent (30%) margin; provided, however, that in the event this Agreement is terminated as a result of Aeotec's breach, Delivered Cost shall mean Aeotec's quoted price. “Burdened Cost” shall mean Aeotec's actual cost of labor including benefits and overhead. C. BUYER shall provide AEOTEC with 90 days’ worth of firm purchase orders (“Orders”) and a forecast for Product requirements for an additional nine (9) months (“Forecast”). The Orders shall be binding and may be rescheduled only in accordance with this Section. BUYER acknowledges that AEOTEC shall make purchase commitments (including purchase commitments for Long Lead-time Components) to its Component suppliers (“Vendors”) based upon the Order and Forecast, and BUYER shall be responsible for all such Material purchased in support of BUYER’s then-current Forecast and Orders. For all other purposes, however, the Forecast shall be non-binding. BUYER acknowledges that AEOTEC often must place orders for Material well in advance of the BUYER’s delivery date. At BUYER’s request, AEOTEC will provide to BUYER a list of Material with leadtimes in excess of ninety days (“Long Leadtime Material”). BUYER acknowledges that Vendor leadtimes are subject to change, and agrees to be financially responsible for all Long Leadtime Material purchased in accordance with the Vendor’s then-current leadtimes. BUYER further acknowledges that AEOTEC will be required to order Material in accordance with the various minimum buy quantities, tape and reel quantities, and multiples of packaging quantities required by the Vendor, and agrees that it shall be financially responsible for all such Material.
  10. Limitation of Liability. IN NO EVENT SHALL AEOTEC BE LIABLE TO BUYER FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTIAL OR SPECIAL DAMAGES, OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS (HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY), EVEN IF AEOTEC HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE LIMITATION SET FORTH IN THISS ECTION SHALL APPLY WHERE THE DAMATES ARISE OUT OF OR RELATE TO THIS AGREEMENT. FOR THE PURPOSE OF THIS SECTION, BOTH LOST PROFITS AND DAMAGES RESULTING FROM VALUE ADDED TO THE PRODUCTS BY CUSTOMER SHALL BE CONSIDERED CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL (A) Aeotec's LIABILITY FOR A PRODUCT (UNDER ANY THEORY) EXCEED THE AMOUNTS PAID TO AEOTEC FOR SUCH PRODUCT OR (B) (A) Aeotec's LIABILITY UNDER THIS AGREEMENT (UNDER ANY THEORY) EXCEED THE AMOUNTS PAID TO AEOTEC UNDER THIS AGREEMENT. IN NO EVENT WILL AEOTEC BE LIABLE FOR COSTS OF PROCUREMENT OF SUBSTITUTE GOODS BY BUYER. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS SET FORTH HEREIN SHALL APPLY TO ALL LIABILITIES THAT MAY ARISE OUT OF THIRD-PARTY CLAIMS AGAINST BUYER FOR WHICH BUYER SEEKS INDEMNIFICATION FROM AEOTEC. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
  11. Indemnification. BUYER shall indemnify, defend, and hold AEOTEC and Aeotec's affiliates, shareholders, directors, officers, employees, contractors, agents and other representatives harmless from all demands, claims, actions, causes of action, proceedings, suits, assessments, losses, damages, liabilities, settlements, judgments, fines, penalties, interest, costs and expenses (including fees and disbursements of counsel) of every kind (i) based upon personal injury or death or injury to property to the extent any of the foregoing is proximately caused either by a defective product (including strict liability in tort) or by the negligent or willful acts or omissions of BUYER or its officers, employees, subcontractors or agents, and/or (ii) arising from or relating to any actual or alleged infringement or misappropriation of any patent, trademark, mask work, copyright, trade secret or any actual or alleged violation of any other intellectual property rights arising from or in connection with the products, except to the extent that such infringement exists as a result of Aeotec's manufacturing processes.
  12. Forecasts. Where BUYER is a distributor or party to Aeotec's distribution agreement, BUYER acknowledges Aeotec's forecast policy and shall work to provide the necessary forecasts at the required intervals in order to achieve a steady supply of stock.
  13. Force Majeure Event. Neither party shall be responsible for any failure to perform due to a Force Majeure Event provided that such party gives notice to the other party of the Force Majeure Event as soon as reasonably practicable, specifying the nature and particulars thereof and the expected duration thereof. A “Force Majeure Event" shall mean the occurrence of unforeseen circumstances beyond a party’s control and without such party’s negligence or intentional misconduct, including, but not limited to, any act by any governmental author-ity, act of war, natural disaster, strike, boycott, embargo, shortage, supplier delay, riot, lockout, labor dispute, civil commotion, or, in Aeotec's case, the failure of a vendor to timely deliver product.
  14. BUYER is the importer of record for all shipments and transactions with AEOTEC or AEOTEC serving as the manufacturer. BUYERS importing into the European Union (EU), the European Economic Community (EEC), and other regions must be aware of their region specific legal responsibilities, implied or otherwise, as importer. For the EU and EEC this includes, but is not limited to, the legal requirement set forth in 2016/C 272/01 to label all products as having been imported by BUYER with clearly stated BUYER contact information, and the need for buyer to fulfil directive 2012/19/EU (WEEE) obligations. AEOTEC provides space on product user guides for this purpose.
  15. AEOTEC and AEOTEC provide all end-user facing documentation in the English language including, but not limited to, user guides. Should BUYER wish to sell product into regions where non-English language materials are a legal or other requirement, it remains BUYER's responsbility to do so.
  16. Miscellaneous. The terms and conditions set forth herein constitute the entire agreement of the parties, superseding all previous agreements covering the subject matter. This agreement shall not be changed or modified except by written agreement, specifically amending, modifying and changing this agreement, signed by a corporate officer of AEOTEC and an authorized representative of the BUYER. BUYER hereby acknowledges that it has not entered into this Agreement in reliance upon any warranty or representation by any person or entity except for the warranties or representations specifically set forth herein. The failure by AEOTEC to enforce at any time any of the provisions of this contract, to exercise any election or option provided herein, or to require at any time the performance by BUYER of any of the provisions herein will not in any way be construed as a waiver of such provisions. In the event the parties cannot resolve a dispute, the parties acknowledge and agree that the state courts of Santa Clara County, California and the federal courts located in the Northern District of the State of California shall have exclusive.